Fragrance: The new Trend Followed by Hotels
Nowadays, each day a trend begins and changes after a few days. Do you know the hotel industry is also following the trend, whether it is in Mumbai or Delhi, and using scent marketing or fragrance to boost their business turnover, instead of looking at their interior and infrastructure renovation? The scent is something that gives freshness to our lives. And also, it is proved that smell, or fragrance, is the second thing that attracts people so much. This will help you to enhance the traveler’s experience; they will stay there for a long time.
Here are some facts related to scent marketing and its
evolution in this era. If you are in this business, you just need to know how
to increase your guest satisfaction. Let’s have a look;
Why do fragrances play a vital role in the hotel
industry?
- It creates a first positive impression in their mind that pretends their long last experience.
- It is related to the guest's holiday memory.
- It helps to boost the guests’ consuming behavior, especially in the F&B department-related areas.
- It also impacts the travelers’ satisfaction level, especially when it comes to Housekeeping services.
- It presents an opportunity to boost the property’s revenue.
Custom fragrance for your hotels
Like never before, the hotel industry is focusing on
providing a complete experience for its guests. They are paying attention to
every single point, not just the casual aspects of service and design.
Perfume has become a more crucial concern for many
hotels. And yes, it can create a positive or negative impression. Also, this is
true; their efforts provide a completely personalized experience. Hotels can
now create their unique perfumes after laying the groundwork for recognizable
scent branding to provide more to their guests. It will help them reflect on
their brand’s identity and values. Imagine the hotel’s original scent
accompanying travelers throughout their stay. It will create unique
experiences and images that increase guest satisfaction as well as their
attachment to the property.
You can set up a Perfume Store to enrich the hotel’s
in-house sales.
As per this modern trend, now travelers are willing
to buy mementos from the hotels they have stayed in and give them a positive
impression. Usually, travelers like to buy our hotel’s amenities, while more
‘peculiar’ objects, such as pillows, decorative items, or even mattresses, win
their hearts. With all these things, hotels are also focusing on developing
their unique fragrance. That will help you to create a unique selling point for
your property. The travelers can then purchase scented candles, sticks, and
even fabric fresheners infused with their original fragrance. Yes, it is
advised to boost this in new hotels with a dedicated promotional plan within
the property. just like special catalogs, WiFi networks, and internal TV
system messages.
Wind up
Generally, the hotel provides the experience as one of
the most up-to-date topics. And currently, Scent Marketing is becoming a
crucial pillar for its development. Modern hoteliers are about to look at this
investment as a part of their overall marketing budget, as they comprehend the
ways that Scent Marketing applications within their hotels can upturn the level
of guest happiness and somehow boost their additional sales (upselling).
Alongside, the travelers’ experience is improved by
every single detail they live within your property. The feeling of a distinct
and pleasant scent in their rooms will not only attract their attention.
However, it will permanently imprint their memories of their delightful stay at
your hotel.
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